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40 accounts on the book88 sites£13,282 overdue on 7 of them8 on hold
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Estate insightA reading of the working customer book
Illustrative annual sales run rate£20,400,000Based on £3,138,462 net sales across the last 8 weeks
Open order book£1,663,29563 orders in flight across 36 trading accounts19% of it waiting on a person
Waiting on a decision16£318,502 held or in the approval queueShort of stock is the biggest reason, £125,033
Past due£98,9737 invoices, worst 11 days£7,441 of it over 30 days
Sales · 8 weeks to 13/08/2026112 orders, 434 lines, 36 of 40 accounts trading
£0£1.3m£2.5mWeek commencing 19/06: £0 across 0 orders£019/06Week commencing 26/06: £160,262 across 4 orders£160k26/06Week commencing 03/07: £94,078 across 5 orders£94k03/07Week commencing 10/07: £71,534 across 6 orders£72k10/07Week commencing 17/07: £31,497 across 4 orders£31k17/07Week commencing 24/07: £456,265 across 7 orders£456k24/07Week commencing 31/07: £299,517 across 11 orders£300k31/07Week commencing 07/08: £2,019,109 across 74 orders£2m07/08
£0£1.3m£2.5mWeek commencing 19/06: £0 across 0 orders19/06Week commencing 26/06: £160,262 across 4 ordersWeek commencing 03/07: £94,078 across 5 orders03/07Week commencing 10/07: £71,534 across 6 ordersWeek commencing 17/07: £31,497 across 4 orders17/07Week commencing 24/07: £456,265 across 7 ordersWeek commencing 31/07: £299,517 across 11 orders31/07Week commencing 07/08: £2,019,109 across 74 orders£2m
Best week£2,019,109w/c 07/08, 74 ordersAverage order£28,022across 112 ordersTop five hold38%of everything tradedSilent accounts4£1,215,177 a year on the ledger
Where the money comes from
  1. Ravensworth Housing6 orders · Tessa Okonkwo£302,16810%
  2. Riverbank Academies1 order · Yasmin Okonkwo£282,2169%
  3. Grangemoor University Services7 orders · Duncan Cusack£219,0527%
  4. Hartsmere Health Partnership5 orders · Gareth Halloway£203,7006%
  5. Brightside Facilities4 orders · Femi Prendergast£198,4566%
Against each account's own rate
  • Grangemoor University Services£219,052 traded against £18,089 pro rataFar ahead
  • Ravensworth Housing£302,168 traded against £105,537 pro rata+186%
  • Vantage Fields Stadia£23,069 traded against £203,574 pro rata-89%
  • CleanCo Resale£29,428 traded against £172,014 pro rata-83%
  • Kestrel Point Offices£121,908 traded against £230,007 pro rata-47%
The centre line is each account's own twelve month rate, scaled to the book that actually traded. Rising accounts sit right of it, slipping accounts left.
Biggest five accounts, 38% of the book between them. 4 accounts have not ordered at all, £1,215,177 a year on the ledger.
OperationsWhere the book is stuck
£222,873held across 12 orders
  • Short of stock · 956%£125,033
  • Over site budget · 243%£95,508
  • Off the approved list · 11%£2,332
Queue depth, orders
  • 12Held£222,873
  • 9Short of stock181 stock lines flagged, 5 out£125,033
  • 7In the approval queueoldest 3 days in£193,469
  • 12Past the promised date£253,017
  • 52Off the approved list25 sites, 52 on accounts with a list£1,066,600
12 orders are promised today. Off-list lines come to £1,066,600 and 52 of those orders sit on accounts with an Approved Buying List in place.
AccountsWhat is blocking cash
£98,973past due across 7 invoices
  • 1 to 30 days · 6 invoices92%£91,533
  • Over 60 days · 1 invoice8%£7,441
Awaiting invoice£2,106,70466 ordersOutstanding£2,986,754on the ledgerCredit headroom£4,231,826left across the bookOn stop8£212,346 open behind them
Credit used against limit, worst first
  • Thornfield Hotels£117,035 of £111,777 · on stop105%
  • Silverbeck Hospitality£147,481 of £156,487 · on stop94%
  • Halstow Logistics£205,798 of £223,553 · on stop92%
  • Ludgate Row Restaurants£207,260 of £253,360 · on stop82%
4 accounts are past 80% of the limit. The notch on each bar is that 80% mark.
The reading · 5 things worth knowingRead off 112 orders, 40 accounts and the ledger at 13/08/2026
SalesSteady
Grangemoor University Services is buying well above its usual rate.£219,052 across 7 orders in the last 8 weeks against £18,089 pro rata on a ledger of £117,581 a year, so it is running well above its usual rate and taking 7% of the book.Get Duncan Cusack in front of it while it is hot and check stock cover on what it keeps buying.Open the account
SalesAct now
Vantage Fields Stadia is 89% down on the rate its own ledger sets.£23,069 in the last 8 weeks against £203,574 pro rata for an account worth £1,323,231 a year. The last order was 11/08/2026, 2 days ago.Worth a call from Freya Jellicoe before month end. Copperfield Facilities Management has not ordered at all either.Open the account
OperationsAct now
12 orders are held, worth £222,873.9 short of stock at £125,033, 2 over site budget at £95,508, 1 off the approved list at £2,332. The biggest is Grangemoor University Services at £54,547: Over the Machines budget at Woking Head Office.Clear the sign offs today and put the 9 short lines on the next purchase order.Work the order desk
OperationsAct now
12 deliveries have run past the promised date, £253,017 of trade.SO-10482 for Brightside Facilities is the worst at 4 days past promise and still awaiting stock. 7 orders sit in the approval queue at £193,469, the oldest 3 days in. 12 more are promised today.Give the late ones a new date before the customer chases. Clear the approval queue first thing.Open deliveries
AccountsAct now
£98,973 is past due across 7 invoices.£7,441 of it is already over 30 days old. CleanCo Resale is the worst at £33,569, 11 days past due. 4 accounts are past 80% of the credit limit and 8 are already on stop, sitting on £212,346 of open orders.Chase CleanCo Resale today and release the stopped accounts as the money lands.Open credit control
Every line above is read from the order book, the buying lists, the stock position and the sales ledger. This prototype runs on representative sample data, seeded and scaled to the estate's presented commercial size, so the figures show the working method rather than live trading.