DC
How this account standsAccount manager Owen Thackeray
Balance£19,791.42on account, Direct debit, 30 daysOverdue balance£998.50posted invoices past termsCredit limit£21,000exposure £24,082, £3,082 overLast sale13/08/20263 orders open nowSites3delivered from West Feltham
On hold: Invoice 60 days overdue, recorded on the account. Shown on every open order as a signal; nothing is stopped by it.
Credit warning. Exposure £24,082.25 is £3,082.25 over the £21,000.00 credit limit once open orders are counted. A warning only: nothing stops on arithmetic.
The company recordIdentity, commercial terms, delivery and documents on one record
Identity and contact
Account numberSIL009
Account nameSilverbeck Hospitality
Postal address113 Fenner Way, Hounslow, RM12 5RF
Telephone01904 987635
Primary contactSian Dalgleish · sian.dalgleish@silverbeck-hospitality.example.com
Account nameAddressTownPostcodeTelephonePrimary contactContact email
Only the fields you change are saved, against your name and the time.
Account governance
Account referenceSIL009
Account statusOn hold
Commercial and credit
SalespersonOwen Thackeray
Responsibility centreWEST
Payment termsDirect debit, 30 days
Credit limit and balance£21,000 limit · £19,791.42 on account
Price listSilverbeck Hospitality price list on the account. Uxbridge Site Office carries its own list and wins there.
Delivery and fulfilmentEdit delivery
Bill-toHounslow Head Office. Every site is delivered to and billed through this head office.
Location codeWest Feltham for every site
Delivery address113 Fenner Way, Hounslow, RM12 5RF
Delivery windowTimed, 07:00 to 09:00 and 13:00 to 15:30
ShippingDelivery · APC Overnight · ///winter.lantern.gates
Documents
Document sending profileEmail, PDF invoice attached
Invoice identityInvoices are addressed to the head office, one invoice per order.
Custom stationeryThe MSC default letterhead. A branded profile can be set in the stationery editor.
Balance, overdue balance and credit limit are read from the ledger and are not editable here.
One head office, 2 operational sitesThe head office is billed, the sites are delivered to. Each site is its own recordOpen the site list
SiteTownDepotDelivery windowContact
Hounslow Head OfficeHead officeRM12 5RFHounslowWest FelthamTimed, 07:00 to 09:00Leah Quill01904 987635Edit site
Uxbridge Site OfficeCB1 8FHUxbridgeWest FelthamAnytimeLeah Ferrers01180 329894Edit site
Bracknell StoreCB19 3PFBracknellWest FelthamPM, after 13:00Trevor Lomax01162 672033Edit site
A site owns its delivery address, window, depot, carrier, what3words, price override and buying-list override. Everything else it inherits from this company and says so on its own record.
StatisticsThe account's history, read from its own orders and posted invoices
Customer since01/04/20194 orders on recordLast sale13/08/20263 open nowSales this year£169,132net, ex VATPosted invoices1£999 gross
Recent posted invoices
InvoiceRaisedDueGross
INV-10516order SO-1051612/05/202611/06/202663 days past terms£998.50
Recent orders
OrderPlacedStageNet
SO-10401Uxbridge Site Office13/08/2026Picking£513.82
SO-10480Uxbridge Site Office10/08/2026Released£864.70
SO-10501Hounslow Head Office09/08/2026Released£2,307.96
SO-10516Hounslow Head Office10/05/2026Invoiced£832.08
These figures are derived from the record and cannot be edited.
Archive Silverbeck HospitalityIt leaves the working book and the company selector. Nothing is deleted: its 3 sites, orders, people and history stay, and Restore brings it back.