Invoicing and credit
TradingInvoiced£1,408gross, across 1 invoice
Not yet invoiced£15,8503 open orders still to ship in full
Balance in Xero£10,745arrives from the ledger, never re-keyed
Overdue£1,4081 invoice past terms
Invoices on this accountOne invoice per order, raised the moment the rule allows
| Invoice | Raised | Site | Due | Xero | Gross |
|---|---|---|---|---|---|
| INV-10428Order SO-10428 · PO OAK-36007 | 04/07/2026 | Feltham Head OfficeFeltham | 03/08/202610d past due | Sent | £1,407.67 |
Raised04/07/2026SiteFeltham Head OfficeFelthamDue03/08/202610d past dueGross£1,407.67
1 invoice, £1,408 gross
Whether an invoice has been paid comes back from Xero with the balance, so the statement beneath and the ledger can never disagree. Supplier documents and the Xero connection itself are estate work, on global Invoicing.
Credit positionWhat the ledger says, plus what it cannot see: open orders, and any hold recorded on the accountWatch
Balance£10,745from Xero · limit £40,000
Exposure£26,594balance plus £15,850 on open orders
Headroom£13,406left before the limit, open orders counted
Overdue£1,4081 invoice, oldest 10 days past due
Watch£1,407.67 on 1 posted invoice is past terms, the oldest by 10 days.
A warning, not a holdA warning only: nothing stops on arithmetic.
A hold is recorded on the company record by a person, with a reason, and released there. Exposure over the limit is a warning: nothing here stops an order on arithmetic.
AgeingThe overdue invoice rows, by how far past terms
Current£9,336.86
1 to 30 days£1,407.67
31 to 60 days£0.00
Over 60 days£0.00
The old buckets are what the reminder ladder is about.
Reminder ladderCreated and issued are different states; only one reaches a customerLevel 1 due
Created, never issued: a reminder record exists against this account and the customer has heard nothing. Exactly the state the audit found, and why issuing below is a separate act.
1Payment reminderDue nowNothing else. Most of these are a purchase order number that never reached the right desk.from 7 days · automatic
2Second reminderThe account manager is told, so a commercial conversation can happen before a credit one.from 21 days · a person issues it
3Final noticeThe account moves to watch, and new orders need credit control to release them.from 45 days · a person issues it
4Supply suspendedA hold is recorded on the account by a person, with the reason. What the hold prevents is agreed with accounts, not assumed here.from 60 days · a person issues it
Issue level 1: Payment reminder
Issuing lands on the account history with a name, a time and the note. A payment arriving from Xero drops the account out of this ladder on its own.
Statement of account15/05/2026 to 13/08/2026 · the document a reminder goes out with£10,744.53
| Date | Type | Reference | Detail | Due | Amount | Balance |
|---|---|---|---|---|---|---|
| 15/05/2026 | Opening | - | Balance brought forward | - | - | £9,336.86 |
| 04/07/2026 | Invoice | INV-10428 | Order SO-10428, 4 lines to Feltham Head Office | 03/08/202610 days overdue | £1,407.67 | £10,744.53 |
| Balance now due | £10,744.53 | |||||
Opening balance £9,336.86 plus 1 invoices totalling £1,407.67 less payments received gives £10,744.53, which is the balance Xero holds for this account. Payments are the balancing figure in this simulation, which is stated here rather than hidden so nobody mistakes the statement for a real ledger extract.