Route command

LiveW-14 · 9 min behind

Today: Maxoptra, out of sight of the office

S. Whitfield · LX19 PTR · 3.5 tonne panel vanOut of MSC West, Feltham3 of 4 doors GPS stamped

Replaces: a routing screen the office cannot read, a driver's day nobody at a desk can see, and a carbon figure nobody can show their working for

Back to Deliveries Open the driver app

W-1230 min behindD. Osei · LT18 KWM3/7Next 15:214 windows at risk W-149 min behindS. Whitfield · LX19 PTR3/4Next 14:28windows holding E-0712 min behindM. Okonkwo · EA21 HND2/5Next 12:56windows holding E-09Bang on the planP. Ashworth · EA22 LMB2/3Next 13:44windows holding

W-14 on the road · S. Whitfield

The round drawn from the delivery feed's own stop coordinates, with what the drivers have recorded at the doors laid over it. Pick a door on the drawing or on the rail beneath it to read its window, its access and why it stands where it does.

Schematic, not a map

Optimised sequencePlanned by Maxoptra68.9 kmfull round, computed23 kg CO2efull round, computed13 kg CO2erecorded so far0windows still at risk

Recorded at the doorAt the door nextOn planBehindAt riskWill miss / missedLast GPS stamp

9 min behindLive in this session

Progress3 of 4 doors recorded38.6 km driven, 30.2 km left with the run home. Computed.

At the door nextCleanCo Resale14:2814:05BehindBehind the planned 14:05, but 32 minutes inside the promised window.

Windows at riskNone aheadEvery door still to come lands inside the window the customer was promised, on the current running.

Stop 4CleanCo Resale14:2814:05BehindEaling · W5 2NP · window 13:00 to 15:00 · ///thistle.ledger.lanternBehind the planned 14:05, but 32 minutes inside the promised window.Height barrier 3.2m on the main gate. Use the service entrance.

Computed68.9 km · 23 kg CO2eWorked out here from the stop coordinates and the load at 0.331 kg per km for a 3.5 tonne panel van, road factor 1.3. The feed sends no distance, no mileage and no carbon.

1Riverbank Schools Trust08:54 · On plan3.0 kg CO2e to this door°2Meridian Offices10:45 · On plan4.7 kg CO2e to this door°3Kingsway Retail Park13:05 · Window missed5.1 kg CO2e to this door°4CleanCo Resale14:28 · Behind5.4 kg CO2e to this door°

Maxoptra plans the round and sequences the stops, and it keeps doing that. mCentral OPS consumes that feed, combines it with what happened at the door and owns both the driver's screen and this one. The drawing places the feed's real coordinates and spaces them so every door can be read; it draws no roads and uses no map service. The van marker sits on the last door with a GPS stamp, which is the last place this round is actually known to have been. Nothing here streams: a driver's tap appears on this screen on the next request, which is why it says live in this session.

What went wrong on W-14, and who owns it

Every non-clean outcome the driver recorded, with the path it travels: the event at the door, the desk that owns it, the next action, the resolution and the moment it closes. This is deliberately not mixed in with the progress above, because a round running to plan and a customer waiting on a credit are two different jobs.

1 waiting on the office

Kingsway Retail Park · could not deliverRound W-14 · job FJ-20927 · still with the delivery officeWaiting on the delivery officeResolve it

Recorded as failed at the doorKingsway Retail Park, Uxbridge. Site closed.S. Whitfield at 12:50
Owned by the delivery officeThe redelivery and the customer call belong to the delivery office; the goods come back on the van.assigned the moment the driver recorded it
Next actionAlready drafted and waiting to be approved: book the redelivery, tell the customer.drafted by the platform, approved by a person
ResolutionNothing recorded against this drop yet, so the customer has not been told.
Not closed yetThe drop stays on the board, and on the round, until the follow-up is finished.

The resolution workflow is the one already on the drop record: nothing here keeps a second copy of the state. Resolve it opens the same screen, and what is done there closes the path above.

The factors these figures stand on

Maxoptra sends no distance, no mileage, no fuel and no CO2. Every carbon and cost figure on this screen is computed from the coordinates and the load, so the factors are here on the screen rather than buried in the code. Change one and the whole screen recalculates.

Computed, not measured

Straight line to roadStraight line between two coordinates to road distance. A UK working default until MSC give us their own telematics figure. Default 1.3.

Panel van, kg CO2e per kmkg CO2e per kilometre, 3.5 tonne panel van, average laden. Replaced the day MSC agree their own factor. Default 0.331.

Rigid, kg CO2e per kmkg CO2e per kilometre, 7.5 tonne rigid, average laden. Replaced the day MSC agree their own factor. Default 0.518.

Running cost, GBP per kmVehicle running cost per kilometre: fuel, tyres, wear and duty. Default 1.35.

Driver cost, GBP per hourDriver cost per hour, used to price time standing at a door. Default 28.

Same door radius, kmTwo stops inside this radius are treated as the same door. Default 2.

Applying recalculates every distance, cost and carbon figure on this screen. Nothing is stored and nothing is sent anywhere.

Vehicle class for LX19 PTR, read off the vehicle record behind the feed's assignedVehicleName, which is what carries the factor.3.5 tonne panel van, 0.331 kg CO2e per km

Load on the round, from capacity1 on every stop. Tonne kilometres are the load still on board leg by leg, not the load at the depot multiplied by the whole round.0.47 t, 15 tonne km

Straight line kilometres before the road factor, depot to every door and back to the depot, from customerLocation on each stop.53.0 km, 68.9 km on the road

What Maxoptra sends for distance, mileage, fuel and carbon.Nothing

These are working defaults. MSC's own agreed emissions factor replaces the two vehicle figures the day it is given to us, and every number above it moves with it.

Planned against actual · W-14

factArrivalTimeGPS against plannedArrivalTime, per stop, all day. This is the one part of the feed nobody has been reading: where the round gained time and where it lost it, verified by the vehicle rather than remembered afterwards.

GPS verified

Stop	Planned arrival	GPS arrival	Against plan	Door minutes	Round is down	Window
1 of 4 · Riverbank Schools TrustStaines · TW18 3AB · 51.43351, -0.50991	08:50	08:54left 09:24	4 min late	30plan 22	+12 min	Inside
2 of 4 · Meridian OfficesHounslow · TW3 1BX · 51.46708, -0.36134	10:35	10:45left 11:01	10 min late	16plan 14	+12 min	Inside
3 of 4 · Kingsway Retail ParkUxbridge · UB8 1JG · 51.54579, -0.47663	12:50	13:05left 13:25	15 min late	20plan 26	+9 min	Inside
4 of 4 · CleanCo ResaleEaling · W5 2NP · 51.51397, -0.30217	14:05	14:19live eta, not yet arrived	still out	plan 16	not yet	Not yet

3 of 4 doors have both GPS stamps. 3 arrived after the planned minute, and every one landed inside the window the customer was promised. Rows marked "recorded on the handset" were closed by the driver in the app in this session, so the office reads the outcome and the GPS stamps off the same record with nobody rekeying either.

Drift down the round

One slow drop pushes every stop behind it. The stop numbers are what make that visible, so the office can see the door that caused it rather than guessing at the round that reported late.

GPS verified

Minutes down, cumulative, against the planStop number along the bottom

Stop 1, Riverbank Schools Trust, took 30 minutes against a planned 22. That door alone put 8 minutes into every stop behind it. The round left its last recorded door 9 min late.

Time at the door

operationDuration, the minutes the plan allows at each door, against the gap between the two GPS stamps. Which sites genuinely take longer than the plan allows, evidence a planner can act on.

GPS verified

The minutes the plan allows at the doorThe minutes beyond it, GPS stamp to GPS stamp

1. Riverbank Schools Trust30 minplan 22, over by 8

2. Meridian Offices16 minplan 14, over by 2

3. Kingsway Retail Park20 minplan 26

The top bar is what the door actually took and the pale bar beneath it is the plan. Across the recorded doors on W-14 the round spent 4 minutes more at the door than planned. A site that consistently runs over is a planning figure to correct, not a driver to chase.

Carbon across the board today

Every round, computed the same way from its own coordinates, its own load and its own vehicle class. This is the number that goes in front of a customer asking about their supply chain, so it says on its face how it was arrived at.

Computed, not measured

Round	Vehicle	Road km	Load	Tonne km	CO2e	Per drop	g per tonne km
W-12 · D. Osei7 drops out of MSC West, Feltham	LT18 KWM7.5 tonne rigid, 0.518 kg per km	200.8	0.55 t	44	104 kg	15 kg	2372
W-14 · S. Whitfield4 drops out of MSC West, Feltham	LX19 PTR3.5 tonne panel van, 0.331 kg per km	68.9	0.47 t	15	23 kg	5.7 kg	1556
E-07 · M. Okonkwo5 drops out of MSC East, Brentwood	EA21 HND7.5 tonne rigid, 0.518 kg per km	144.2	0.51 t	46	75 kg	15 kg	1611
E-09 · P. Ashworth3 drops out of MSC East, Brentwood	EA22 LMB3.5 tonne panel van, 0.331 kg per km	200.9	0.27 t	24	67 kg	22 kg	2785

268 kg CO2e across 4 rounds and 19 drops, 614.9 km of road distance and 129 tonne kilometres. Grams per tonne kilometre runs high on any multidrop round, on any fleet, because a van carrying light consumables to many doors moves few tonne kilometres for the distance it covers. It is the figure that moves when loads are consolidated, which is what makes it worth carrying. Computed from the feed's coordinates and load, at the factors stated above. Not measured at the tailpipe, and never presented as though it were.

What a failed drop costs

failReason says why the door did not complete. The coordinates say how far away it is. Together they price the redelivery, which is the figure that turns a failed drop from an annoyance into a number a customer conversation can stand on.

Computed, not measured

Door that did not complete	Reason from the feed	Dedicated run	On the next round past	CO2e either way
Kingsway Retail Park, UxbridgeW-14 stop 3 of 4 · UB8 1JG · ///lantern.pebble.thistle	Site closed26 min planned at the door	£78.4730.9 km out and back	£30.228.4 km detour on W-12	10 kgor 2.8 kg on the detour

Priced two ways because the honest answer depends on the plan. A dedicated run is the worst case. Riding on a round already passing near that door is the best case, and it is the one worth asking Maxoptra to sequence. Distance is computed; the reason and the door are from the feed.

Consolidation test

Two stops inside 2 km of each other are the same door as far as a van is concerned. The test measures every pair of doors on the board and reports the closest, whether the answer is a saving or a confirmation that the plan already had it right.

Computed, not measured

First stop	Second stop	Apart	Reading	If they were one visit
Brightside Facilities GroupW-12 stop 4 · Reading	Brightside Facilities GroupW-12 stop 7 · Woking	30.01 km	Two separate doorssame customer, two sites, correctly two drops	too far apart to be one drop
Saltmarsh HospitalityE-07 stop 1 · Colchester	Eastwood IndustrialE-07 stop 2 · Colchester	2.05 km	Two separate doorsoutside the radius, and already back to back on E-07	nothing to take out, the plan has it
Chelmer Health GroupE-07 stop 4 · Chelmsford	Chelmsford City FacilitiesE-07 stop 5 · Chelmsford	2.13 km	Two separate doorsoutside the radius, and already back to back on E-07	nothing to take out, the plan has it
Meridian OfficesW-14 stop 2 · Hounslow	CleanCo ResaleW-14 stop 4 · Ealing	6.63 km	Two separate doorsoutside the 2 km radius	too far apart to be one drop
Applecross HygieneW-12 stop 1 · Slough	Northgate LeisureW-12 stop 2 · Maidenhead	8.49 km	Two separate doorsoutside the radius, and already back to back on W-12	nothing to take out, the plan has it
Applecross HygieneW-12 stop 1 · Slough	Kingsway Retail ParkW-14 stop 3 · Uxbridge	9.11 km	Two separate doorsoutside the 2 km radius	too far apart to be one drop
Stourvale EstatesE-09 stop 1 · Sudbury	Lavenham HotelsE-09 stop 2 · Lavenham	9.12 km	Two separate doorsoutside the radius, and already back to back on E-09	nothing to take out, the plan has it

No two doors on today's board are inside 2 km, so the closest pairs are listed by distance instead. Widen the radius above and the test runs again on the same coordinates. Run it across a week and a door visited twice becomes a round that could have been one.

Maxoptra plans the round and sequences the stops, and it keeps doing that. mCentral OPS is the interface and the record: it reads the feed, keeps what happened at the door and turns it into figures a person can act on. The same screen runs on another provider's feed, because it only asks for coordinates, planned times and GPS stamps. Stop numbers, planned and GPS times, coordinates, load and fail reasons are feed fields. Distance, cost and carbon are computed here, at the factors stated on this screen.