DC

Route command

LiveW-12 · 30 min behind
Today: Maxoptra, out of sight of the office
D. Osei · LT18 KWM · 7.5 tonne rigidOut of MSC West, Feltham3 of 7 doors GPS stamped
Replaces: a routing screen the office cannot read, a driver's day nobody at a desk can see, and a carbon figure nobody can show their working for
Back to DeliveriesOpen the driver app
W-1230 min behindD. Osei · LT18 KWM3/7Next 15:214 windows at riskW-149 min behindS. Whitfield · LX19 PTR3/4Next 14:28windows holdingE-0712 min behindM. Okonkwo · EA21 HND2/5Next 12:56windows holdingE-09Bang on the planP. Ashworth · EA22 LMB2/3Next 13:44windows holding
W-12 on the road · D. Osei
The round drawn from the delivery feed's own stop coordinates, with what the drivers have recorded at the doors laid over it. Pick a door on the drawing or on the rail beneath it to read its window, its access and why it stands where it does.
Schematic, not a map
MSC West, Feltham1. Applecross Hygiene: Inside its window1Applecross Hygiene09:102. Northgate Leisure: Running behind2Northgate Leisure10:533. Wexley Care Homes: Window at risk3Wexley Care Homes12:334. Brightside Facilities Group: Window at risk4Brightside Facilities G…15:215. Fenwick Marine Services: Window at risk5Fenwick Marine Services16:266. Harbourview Hotels: Window missed6Harbourview Hotels17:097. Brightside Facilities Group: Window missed7Brightside Facilities G…17:59
Optimised sequencePlanned by Maxoptra200.8 kmfull round, computed104 kg CO2efull round, computed25 kg CO2erecorded so far4windows still at risk
Recorded at the doorAt the door nextOn planBehindAt riskWill miss / missedLast GPS stamp
30 min behindLive in this session
Progress3 of 7 doors recorded47.4 km driven, 153.4 km left with the run home. Computed.
At the door nextBrightside Facilities Group15:2114:20At riskOn the current running, the van reaches this door at 15:21, with 9 minutes of the promised window left.
Windows at risk4 of 4 still ahead4. Brightside Facilities Group, 5. Fenwick Marine Services, 6. Harbourview Hotels, 7. Brightside Facilities Group
Stop 1Applecross Hygiene09:1009:05On planSlough · SL1 4NG · window 08:30 to 10:30 · ///beacon.cobble.orchardArrived 5 min late, inside the window.Goods-in closes 12:00 to 12:45 for the site lunch break.
Computed200.8 km · 104 kg CO2eWorked out here from the stop coordinates and the load at 0.518 kg per km for a 7.5 tonne rigid, road factor 1.3. The feed sends no distance, no mileage and no carbon.
1Applecross Hygiene09:10 · On plan9.8 kg CO2e to this door°2Northgate Leisure10:53 · Behind5.7 kg CO2e to this door°3Wexley Care Homes12:33 · At risk9.1 kg CO2e to this door°4Brightside Facilities Group15:21 · At risk10.4 kg CO2e to this door°5Fenwick Marine Services16:26 · At risk17.3 kg CO2e to this door°6Harbourview Hotels17:09 · Will miss window15.0 kg CO2e to this door°7Brightside Facilities Group17:59 · Will miss window25.0 kg CO2e to this door°
Maxoptra plans the round and sequences the stops, and it keeps doing that. mCentral OPS consumes that feed, combines it with what happened at the door and owns both the driver's screen and this one. The drawing places the feed's real coordinates and spaces them so every door can be read; it draws no roads and uses no map service. The van marker sits on the last door with a GPS stamp, which is the last place this round is actually known to have been. Nothing here streams: a driver's tap appears on this screen on the next request, which is why it says live in this session.
What went wrong on W-12, and who owns it
Every non-clean outcome the driver recorded, with the path it travels: the event at the door, the desk that owns it, the next action, the resolution and the moment it closes. This is deliberately not mixed in with the progress above, because a round running to plan and a customer waiting on a credit are two different jobs.
1 waiting on the office
Wexley Care Homes · delivered shortRound W-12 · job FJ-20918 · still with the delivery officeWaiting on the delivery officeResolve it
  1. Recorded short at the doorWexley Care Homes, Bracknell. The shortfall was recorded line by line, not as one word.D. Osei at 12:15
  2. Owned by the delivery officeThe credit belongs to the delivery office; the stock check belongs to the depot that loaded it.assigned the moment the driver recorded it
  3. Next actionAlready drafted and waiting to be approved: raise the credit for the short lines, book the redelivery, tell the customer.drafted by the platform, approved by a person
  4. ResolutionNothing recorded against this drop yet, so the customer has not been told.
  5. Not closed yetThe drop stays on the board, and on the round, until the follow-up is finished.
The resolution workflow is the one already on the drop record: nothing here keeps a second copy of the state. Resolve it opens the same screen, and what is done there closes the path above.
The factors these figures stand on
Maxoptra sends no distance, no mileage, no fuel and no CO2. Every carbon and cost figure on this screen is computed from the coordinates and the load, so the factors are here on the screen rather than buried in the code. Change one and the whole screen recalculates.
Computed, not measured
Straight line between two coordinates to road distance. A UK working default until MSC give us their own telematics figure. Default 1.3.
kg CO2e per kilometre, 3.5 tonne panel van, average laden. Replaced the day MSC agree their own factor. Default 0.331.
kg CO2e per kilometre, 7.5 tonne rigid, average laden. Replaced the day MSC agree their own factor. Default 0.518.
Vehicle running cost per kilometre: fuel, tyres, wear and duty. Default 1.35.
Driver cost per hour, used to price time standing at a door. Default 28.
Two stops inside this radius are treated as the same door. Default 2.
Applying recalculates every distance, cost and carbon figure on this screen. Nothing is stored and nothing is sent anywhere.
Vehicle class for LT18 KWM, read off the vehicle record behind the feed's assignedVehicleName, which is what carries the factor.7.5 tonne rigid, 0.518 kg CO2e per km
Load on the round, from capacity1 on every stop. Tonne kilometres are the load still on board leg by leg, not the load at the depot multiplied by the whole round.0.55 t, 44 tonne km
Straight line kilometres before the road factor, depot to every door and back to the depot, from customerLocation on each stop.154.5 km, 200.8 km on the road
What Maxoptra sends for distance, mileage, fuel and carbon.Nothing
These are working defaults. MSC's own agreed emissions factor replaces the two vehicle figures the day it is given to us, and every number above it moves with it.
Planned against actual · W-12
factArrivalTimeGPS against plannedArrivalTime, per stop, all day. This is the one part of the feed nobody has been reading: where the round gained time and where it lost it, verified by the vehicle rather than remembered afterwards.
GPS verified
StopPlanned arrivalGPS arrivalAgainst planDoor minutesRound is downWindow
1 of 7 · Applecross HygieneSlough · SL1 4NG · 51.51044, -0.5954809:0509:10left 09:295 min late19plan 16+8 minInside
2 of 7 · Northgate LeisureMaidenhead · SL6 1RT · 51.52146, -0.7169610:4010:53left 11:0513 min late12plan 12+13 minInside
3 of 7 · Wexley Care HomesBracknell · RG12 8FB · 51.40117, -0.7372912:1512:33left 13:0518 min late32plan 20+30 minInside
4 of 7 · Brightside Facilities GroupReading · RG2 6AB · 51.42864, -0.955514:2014:51live eta, not yet arrivedstill outplan 14not yetNot yet
5 of 7 · Fenwick Marine ServicesNewbury · RG14 2AA · 51.40131, -1.3237915:2515:56live eta, not yet arrivedstill outplan 14not yetNot yet
6 of 7 · Harbourview HotelsBasingstoke · RG21 4EE · 51.26652, -1.0879816:1016:39live eta, not yet arrivedstill outplan 18not yetNot yet
7 of 7 · Brightside Facilities GroupWoking · GU21 6XR · 51.31895, -0.5605116:5517:29live eta, not yet arrivedstill outplan 12not yetNot yet
3 of 7 doors have both GPS stamps. 3 arrived after the planned minute, and every one landed inside the window the customer was promised. Rows marked "recorded on the handset" were closed by the driver in the app in this session, so the office reads the outcome and the GPS stamps off the same record with nobody rekeying either.
Drift down the round
One slow drop pushes every stop behind it. The stop numbers are what make that visible, so the office can see the door that caused it rather than guessing at the round that reported late.
GPS verified
01530123
Minutes down, cumulative, against the planStop number along the bottom
Stop 3, Wexley Care Homes, took 32 minutes against a planned 20. That door alone put 12 minutes into every stop behind it. The round left its last recorded door 30 min late.
Time at the door
operationDuration, the minutes the plan allows at each door, against the gap between the two GPS stamps. Which sites genuinely take longer than the plan allows, evidence a planner can act on.
GPS verified
The minutes the plan allows at the doorThe minutes beyond it, GPS stamp to GPS stamp
1. Applecross Hygiene19 minplan 16, over by 3
2. Northgate Leisure12 minplan 12
3. Wexley Care Homes32 minplan 20, over by 12
The top bar is what the door actually took and the pale bar beneath it is the plan. Across the recorded doors on W-12 the round spent 15 minutes more at the door than planned. A site that consistently runs over is a planning figure to correct, not a driver to chase.
Carbon across the board today
Every round, computed the same way from its own coordinates, its own load and its own vehicle class. This is the number that goes in front of a customer asking about their supply chain, so it says on its face how it was arrived at.
Computed, not measured
RoundVehicleRoad kmLoadTonne kmCO2ePer dropg per tonne km
W-12 · D. Osei7 drops out of MSC West, FelthamLT18 KWM7.5 tonne rigid, 0.518 kg per km200.80.55 t44104 kg15 kg2372
W-14 · S. Whitfield4 drops out of MSC West, FelthamLX19 PTR3.5 tonne panel van, 0.331 kg per km68.90.47 t1523 kg5.7 kg1556
E-07 · M. Okonkwo5 drops out of MSC East, BrentwoodEA21 HND7.5 tonne rigid, 0.518 kg per km144.20.51 t4675 kg15 kg1611
E-09 · P. Ashworth3 drops out of MSC East, BrentwoodEA22 LMB3.5 tonne panel van, 0.331 kg per km200.90.27 t2467 kg22 kg2785
268 kg CO2e across 4 rounds and 19 drops, 614.9 km of road distance and 129 tonne kilometres. Grams per tonne kilometre runs high on any multidrop round, on any fleet, because a van carrying light consumables to many doors moves few tonne kilometres for the distance it covers. It is the figure that moves when loads are consolidated, which is what makes it worth carrying. Computed from the feed's coordinates and load, at the factors stated above. Not measured at the tailpipe, and never presented as though it were.
What a failed drop costs
failReason says why the door did not complete. The coordinates say how far away it is. Together they price the redelivery, which is the figure that turns a failed drop from an annoyance into a number a customer conversation can stand on.
Computed, not measured
Door that did not completeReason from the feedDedicated runOn the next round pastCO2e either way
Kingsway Retail Park, UxbridgeW-14 stop 3 of 4 · UB8 1JG · ///lantern.pebble.thistleSite closed26 min planned at the door£78.4730.9 km out and back£30.228.4 km detour on W-1210 kgor 2.8 kg on the detour
Priced two ways because the honest answer depends on the plan. A dedicated run is the worst case. Riding on a round already passing near that door is the best case, and it is the one worth asking Maxoptra to sequence. Distance is computed; the reason and the door are from the feed.
Consolidation test
Two stops inside 2 km of each other are the same door as far as a van is concerned. The test measures every pair of doors on the board and reports the closest, whether the answer is a saving or a confirmation that the plan already had it right.
Computed, not measured
First stopSecond stopApartReadingIf they were one visit
Brightside Facilities GroupW-12 stop 4 · ReadingBrightside Facilities GroupW-12 stop 7 · Woking30.01 kmTwo separate doorssame customer, two sites, correctly two dropstoo far apart to be one drop
Saltmarsh HospitalityE-07 stop 1 · ColchesterEastwood IndustrialE-07 stop 2 · Colchester2.05 kmTwo separate doorsoutside the radius, and already back to back on E-07nothing to take out, the plan has it
Chelmer Health GroupE-07 stop 4 · ChelmsfordChelmsford City FacilitiesE-07 stop 5 · Chelmsford2.13 kmTwo separate doorsoutside the radius, and already back to back on E-07nothing to take out, the plan has it
Meridian OfficesW-14 stop 2 · HounslowCleanCo ResaleW-14 stop 4 · Ealing6.63 kmTwo separate doorsoutside the 2 km radiustoo far apart to be one drop
Applecross HygieneW-12 stop 1 · SloughNorthgate LeisureW-12 stop 2 · Maidenhead8.49 kmTwo separate doorsoutside the radius, and already back to back on W-12nothing to take out, the plan has it
Applecross HygieneW-12 stop 1 · SloughKingsway Retail ParkW-14 stop 3 · Uxbridge9.11 kmTwo separate doorsoutside the 2 km radiustoo far apart to be one drop
Stourvale EstatesE-09 stop 1 · SudburyLavenham HotelsE-09 stop 2 · Lavenham9.12 kmTwo separate doorsoutside the radius, and already back to back on E-09nothing to take out, the plan has it
No two doors on today's board are inside 2 km, so the closest pairs are listed by distance instead. Widen the radius above and the test runs again on the same coordinates. Run it across a week and a door visited twice becomes a round that could have been one.

Maxoptra plans the round and sequences the stops, and it keeps doing that. mCentral OPS is the interface and the record: it reads the feed, keeps what happened at the door and turns it into figures a person can act on. The same screen runs on another provider's feed, because it only asks for coordinates, planned times and GPS stamps. Stop numbers, planned and GPS times, coordinates, load and fail reasons are feed fields. Distance, cost and carbon are computed here, at the factors stated on this screen.