DC

Invoicing and credit

On hold
2 invoices raised on the accountterms 14 days netinvoices raise when the last line shipsXero keeps the ledger
Invoiced£8,389gross, across 2 invoices
Not yet invoiced£8,1121 open order still to ship in full
Balance in Xero£24,421arrives from the ledger, never re-keyed
Overdue£6711 invoice past terms
Invoices on this accountOne invoice per order, raised the moment the rule allows
InvoiceRaisedSiteDueXeroGross
Raised10/08/2026SiteMaidenhead Head OfficeMaidenheadDue24/08/2026within termsGross£7,718.23
Raised19/07/2026SiteSouthend-on-Sea StoreSouthend-on-SeaDue02/08/202611d past dueGross£671.24
2 invoices, £8,389 gross
Whether an invoice has been paid comes back from Xero with the balance, so the statement beneath and the ledger can never disagree. Supplier documents and the Xero connection itself are estate work, on global Invoicing.
Credit positionWhat the ledger says, plus what it cannot see: open orders, and any hold recorded on the accountOn hold
Balance£24,421from Xero · limit £36,000
Exposure£32,533balance plus £8,112 on open orders
Headroom£3,467left before the limit, open orders counted
Overdue£6711 invoice, oldest 11 days past due
On holdDisputed delivery, under review. Recorded on the account.
A hold is recorded on the company record by a person, with a reason, and released there. Exposure over the limit is a warning: nothing here stops an order on arithmetic.
AgeingThe overdue invoice rows, by how far past terms
The old buckets are what the reminder ladder is about.
Reminder ladderCreated and issued are different states; only one reaches a customerLevel 1 due
Issue level 1: Payment reminder
Issuing lands on the account history with a name, a time and the note. A payment arriving from Xero drops the account out of this ladder on its own.
Statement of account15/05/2026 to 13/08/2026 · the document a reminder goes out with£24,420.61
DateTypeReferenceDetailDueAmountBalance
15/05/2026Opening-Balance brought forward--£16,031.14
19/07/2026InvoiceINV-10473Order SO-10473, 2 lines to Southend-on-Sea Store02/08/202611 days overdue£671.24£16,702.38
10/08/2026InvoiceINV-10429Order SO-10429, 3 lines to Maidenhead Head Office24/08/2026£7,718.23£24,420.61
Balance now due£24,420.61
Opening balance £16,031.14 plus 2 invoices totalling £8,389.47 less payments received gives £24,420.61, which is the balance Xero holds for this account. Payments are the balancing figure in this simulation, which is stated here rather than hidden so nobody mistakes the statement for a real ledger extract.